Your privacy is important to us. We are committed to maintaining the confidentiality of your personal information that you submit to i-Wellness. We will not sell or otherwise provide your personal information to a third party, or make any other use of your personal information for any purpose which is not incidental to this health screening exercise. IWellness and its employees are bound strictly by the guidelines under Singapore’s Personal Data Protection Act.
TERMS AND CONDITIONS
1. It is your responsibility to make a prior appointment at the clinic to take the COVID-19 PCR test that will meet the requirements set out by your destination country, before your departure. Please set aside sufficient time to complete the test, as the authorities and staff at the clinic will not be able to expedite appointments for tests results. For latest updates, please refer to the Safetravel website at https://safetravel.ica.gov.sg/
2. Please bring along the following documents on your scheduled appointment date and time:
(i) Booking confirmation email; and
(ii) Identity card or passport; and
(iii) Flight booking reference showing your departure date.
3. Price is in Singapore Dollars, inclusive of GST, and payments are to be made at the clinic.
4. Travellers are responsible for ensuring that the pre-departure appointment is within the testing window that is in line with your country’s destination requirement. Integrated Wellness Clinic (IWC) is not liable for any additional costs incurred should there be any rejection from the airlines, embassy and authorities. Should you need to confirm if the date you have booked is correct, please check with the respective embassy for advice.
5. Integrated Wellness Clinic (IWC) is not liable for any missed flights in the event that a delay in results delivery occur due to unforeseen circumstances.
6. Pre-Departure COVID-19 PCR Swab Test results may return as inconclusive. In that event, a repeat test may be conducted and is chargeable. Should this result affect your departure, Integrated Wellness Clinic (IWC) and/or the appointed laboratories vendor(s) is not liable for any claims, damages, losses, expenses, costs or liabilities.
7. Follow “iAPPS Health Group” official Facebook / Instagram / WeChat account and claim:
- A “S$20 OFF PCR Test” voucher (valid till June 2022). Show your voucher and Clinic Assistant will offset the S$20 during payment at the clinic.
- A “S$10 OFF Serology Test” voucher (valid till June 2022). Show your voucher and Clinic Assistant will offset the $10 during payment at the clinic.
8. In the event that the Pre-Departure COVID-19 PCR Swab Test result is positive, we will not be able to issue a memo for fitness to travel. We will contact you to make arrangements for an urgent referral to NCID for subsequent care and management.
By expressing interest in the offer of "iWellness Serology Test", your personal data will be provided to, collected and processed directly by i-Wellness. Your data is managed in line with the i-Wellness Personal Data Protection Policy. Please click here to access the i-Wellness Personal Data Protection Policy